Privacy Policy

Privacy Policy

Effective Date: 8th November

1. Introduction

NJR Solar (referred to as “we,” “our,” or “us”) is committed to protecting your privacy and the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us through our website, mobile applications, products, services, and other communication channels. By using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect and process the following types of personal information:

2.1. Personal Information: Name, email address, postal address, phone number, and other contact details.

2.2. Payment Information: Credit card or other payment information if you make a purchase.

2.3. User Account Information: Information created when you create an account with us, including login credentials.

2.4. Communications: Information you provide when you contact us or interact with our customer support.

2.5. Usage Information: Information about your use of our website and services, including IP address, device information, browser type, and pages visited.

2.6. Location Information: If you use our mobile app, we may collect and store information about your location.

2.7. Cookies and Similar Technologies: We use cookies and other tracking technologies to collect information about your interactions with our website and improve your user experience. For more information, please refer to our Cookie Policy.

3. How We Use Your Information

We may use your personal information for the following purposes:

3.1. Providing Services: To provide you with the products and services you request, process transactions, and manage your account.

3.2. Customer Support: To respond to your inquiries, provide customer support, and troubleshoot issues.

3.3. Communication: To send you information about your account, updates, promotions, newsletters, and other marketing materials.

3.4. Improvement: To improve our website, products, and services and understand how you use our services.

3.5. Legal Obligations: To comply with legal obligations and regulatory requirements.

4. Sharing Your Information

We may share your personal information under the following circumstances:

4.1. Service Providers: We may share your information with service providers who help us provide and maintain our services.

4.2. Business Partners: We may share information with business partners when you use their services in conjunction with ours.

4.3. Legal Requirements: We may disclose your information to comply with legal requirements, government requests, and to protect our rights and safety.

5. Your Choices

5.1. Access and Update: You can access and update your personal information by logging into your account on our website.

5.2. Marketing Communications: You can opt out of marketing communications at any time by following the unsubscribe instructions in the email or contacting us.

6. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

7. Children’s Privacy

Our services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children.

8. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the revised Privacy Policy on our website.

9. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:

NJR Solar Limited
Contact number: 01332 504553
Email: info@njrsolar.co.uk
Address: Unit 7, Brindley Road, Coalville LE67 3HG

10. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the United Kingdom.

Thank you for choosing NJR Solar. Your privacy is important to us, and we are committed to protecting your personal information.